IT4306 — Project Management MCQ Quizzes

13 Chapter Quick Quizzes · 10 Questions Each · Click Submit to Reveal Answers

Chapter 1: Introduction to Project Management

1. The ______ field includes the top skills employers look for in new college graduates.

2. Which of the following is not a potential advantage of using good project management?

3. A ______ is a temporary endeavor undertaken to create a unique product, service, or result.

4. Which of the following is not an attribute of a project?

5. Which of the following is not part of the triple constraint of project management?

6. ______ is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements.

7. Project portfolio management addresses ______ goals of an organization, while project management addresses ______ goals.

8. Several application development projects done for the same functional group might best be managed as part of a ______.

9. Which of the following is not true?

10. What is the name of one of the popular certifications provided by the Project Management Institute?

Chapter 2: The Project Management and Information Technology Context

1. Which of the following is not part of the three-sphere model for systems management?

2. Which of the four frames of organizations addresses how meetings are run, employee dress codes, and expected work hours?

3. Personnel in a ______ organizational structure often report to two or more bosses.

4. Project work is most successful in an organizational culture where all of the following characteristics are important except ______.

5. A ______ is a product or service, such as a technical report, a training session, or hardware, produced or provided as part of a project.

6. Which of the following statements is false?

7. Which of the following terms describes a framework of the phases involved in developing information systems?

8. The nature of IT projects is different from the nature of projects in many other industries because they are very ______.

9. What term describes an organization's acquisition of goods and services from an outside source in another country?

10. ______ is the leading agile development method.

Chapter 3: The Project Management Process Groups: A Case Study

1. A ______ is a series of actions directed toward a particular result.

2. ______ processes include coordinating people and other resources to carry out project plans and create the products, services, or results of the project or phase.

3. Which process group normally requires the most resources and time?

4. What methodology was developed in the United Kingdom, defines 45 separate subprocesses, and organizes them into eight process groups?

5. Which of the following outputs is often completed before initiating a project?

6. A work breakdown structure, project schedule, and cost estimates are outputs of the ______ process.

7. Initiating involves developing a project charter, which is part of the project ______ management knowledge area.

8. ______ involves measuring progress toward project objectives and taking corrective actions.

9. Which of the following is not a typical reason that project teams would use a predictive approach versus an agile approach to managing a project?

10. Many people use ______ to have a standard format for preparing various project management documents.

Chapter 4: Project Integration Management

1. Which of the following processes is not part of project integration management?

2. What is the last step in the four-stage planning process for selecting IT projects?

3. Which of the following is not a best practice for new product development projects?

4. A new government law requires an organization to report data in a new way. Which of the following categories would include a new information system project to provide this data?

5. If estimates for total discounted benefits for a project are $120,000 and total discounted costs are $100,000, what is the estimated return on investment (ROI)?

6. A ______ is a document that formally recognizes the existence of a project and provides direction on the project's objectives and management.

7. Which of the following items is not normally included in a project charter?

8. ______ ensures that the descriptions of the project's products are correct and complete.

9. Which of the following is not a suggestion for performing integrated change control?

10. What tool and technique is used for all processes of project integration management?

Chapter 5: Project Scope Management

1. ______ refer(s) to all the work involved in creating the products of the project and the processes used to create them.

2. Which tool or technique for collecting requirements is often the most expensive and time consuming?

3. A ______ is a deliverable-oriented grouping of the work involved in a project that defines its total scope.

4. What approach to developing a WBS involves writing down or drawing ideas in a nonlinear format?

5. Assume that you have a project with major categories called planning, analysis, design, and testing. What level of the WBS would these items fall under?

6. Which of the following is not a best practice that can help in avoiding scope problems on IT projects?

7. Why did McDonald's terminate a large project after spending $170 million on it?

8. Scope ______ is often achieved by a customer inspection and then sign-off on key deliverables.

9. Which of the following is not a suggestion for improving user input?

10. Project management software helps you develop a ______, which serves as a basis for creating Gantt charts, assigning resources, and allocating costs.

Chapter 6: Project Time Management

1. Which of the following processes involves determining the policies, procedures, and documentation that will be used for planning, executing, and controlling the project schedule?

2. Predecessors, successors, logical relationships, leads and lags, resource requirements, constraints, imposed dates, and assumptions are all examples of ______.

3. As the project manager for a software development project, you are helping to develop the project schedule. You decide that writing code for a system should not start until users sign off on the analysis work. What type of dependency is this?

4. You cannot start editing a technical report until someone else completes the first draft. What type of dependency does this represent?

5. Which of the following statements is false?

6. What symbol on a Gantt chart represents a slipped milestone?

7. What type of diagram shows planned and actual project schedule information?

8. ______ is a network diagramming technique used to predict total project duration.

9. Which of the following statements is false?

10. ______ is a method of scheduling that considers limited resources when creating a project schedule and includes buffers to protect the project completion date.

Chapter 7: Project Cost Management

1. Accountants usually define ______ as a resource sacrificed or foregone to achieve a specific objective.

2. What is the main goal of project cost management?

3. Which of the following is not an output of the project cost management process called estimating costs, according to the PMBOKĀ® Guide?

4. If a company loses $5 for every $100 in revenue for a certain product, what is the profit margin for that product?

5. ______ reserves allow for future situations that are unpredictable.

6. You are preparing a cost estimate for a building based on its location, purpose, number of square feet, and other characteristics. What cost-estimating technique are you using?

7. ______ involves allocating the project cost estimate to individual material resources or work items over time.

8. ______ is a project performance measurement technique that integrates scope, time, and cost data.

9. If the actual cost for a WBS item is $1,500 and its earned value is $2,000, what is its cost variance, and is it under or over budget?

10. If a project is halfway completed, its schedule performance index is 110 percent, and its cost performance index is 95 percent, how is it progressing?

Chapter 8: Project Quality Management

1. ______ is the degree to which a set of inherent characteristics fulfills requirements.

2. What is the purpose of project quality management?

3. ______ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization.

4. What does the term kaizen mean?

5. What tool can you use to determine whether a process is in control or out of control?

6. Six Sigma's target for perfection is the achievement of no more than ______ defects, errors, or mistakes per million opportunities.

7. The seven run rule states that if seven data points in a row on a control chart are all below the mean, above the mean, or all increasing or decreasing, then the process needs to be examined for ______ problems.

8. What is the preferred order for performing testing on IT projects?

9. ______ is known for his work on quality control in Japan, and he developed the 14 Points for Management in his text Out of the Crisis.

10. PMI's OPM3 is an example of a ______ model or framework for helping organizations improve their processes and systems.

Chapter 9: Project Human Resource Management

1. Which of the following is not part of project human resource management?

2. ______ causes people to participate in an activity for their own enjoyment.

3. At the bottom of Maslow's pyramid or hierarchy of needs are ______ needs.

4. According to McClelland's acquired-needs theory, people who desire harmonious relations with other people and need to feel accepted have a high ______ need.

5. ______ power is based on a person's individual charisma.

6. A ______ maps the work of a project, as described in the WBS, to the people responsible for performing the work.

7. A staffing management plan often includes a resource ______, which is a column chart that shows the number of resources assigned to the project over time.

8. What technique can you use to resolve resource conflicts by delaying tasks?

9. What are the five stages in Tuckman's model of team development, in chronological order?

10. Which of the following is not a tool or technique for managing project teams?

Chapter 10: Project Communications Management

1. What do many experts agree is the greatest threat to the success of any project?

2. In face-to-face interactions, how is most information conveyed?

3. Which of the following is not a process in project communications management?

4. What strategy can a project manager use to deliver bad news?

5. If you add three more people to a project team of five, how many more communication channels will you add?

6. A(n) ______ report describes where a project stands at a specific point in time.

7. What term describes information that is sent to recipients at their request via websites, bulletin boards, e-learning, knowledge repositories like blogs, and other means?

8. Which of the following is not a recommendation for improving project communications?

9. Which of the following is not a guideline to help improve time spent at meetings?

10. A ______ report is a reflective statement that documents important information learned from working on the project.

Chapter 11: Project Risk Management

1. ______ is an uncertainty that can have a negative or positive effect on meeting project objectives.

2. A person who is risk-______ receives greater satisfaction when more payoff is at stake and is willing to pay a penalty to take risks.

3. Which risk management process involves prioritizing risks based on their probability and impact of occurrence?

4. Your project involves using a new release of a common software application, but if that release is not available, your team has ______ plans to use the current release.

5. Which risk identification tool involves deriving a consensus among a panel of experts by using anonymous input regarding future events?

6. A risk ______ is a document that contains results of various risk management processes, and is often displayed in a table or spreadsheet format.

7. ______ are indicators or symptoms of actual risk events, such as a cost overrun on early activities being a symptom of poor cost estimates.

8. Suppose there is a 30 percent chance that you will lose $10,000 and a 70 percent chance that you will earn $100,000 on a particular project. What is the project's estimated monetary value?

9. ______ is a quantitative risk analysis tool that uses a model of a system to analyze its expected behavior or performance.

10. Your project team has decided not to use an upcoming release of software because it might cause your schedule to slip. Which negative risk response strategy are you using?

Chapter 12: Project Procurement Management

1. What is the top reason for global outsourcing of IT services?

2. Your organization hired a specialist in a certain field to provide training for a short period of time. Which reason for outsourcing would this example fall under?

3. In which project procurement management process is an RFP often written?

4. An item you need for a project has a daily lease cost of $200. If you decide to purchase the item, the investment cost is $6,000 and the daily cost is $100. After how many days will the lease cost be the same as the purchase cost?

5. Which type of contract has the least amount of risk for the buyer?

6. The ______ is the point at which the contractor assumes total responsibility for each additional dollar of contract cost.

7. If your college or university wanted to get information from potential sellers for providing a new sports stadium, what type of document would be required of the potential sellers?

8. Buyers often prepare a ______ list when selecting a seller to make the process more manageable.

9. A proposal evaluation sheet is an example of a(n) ______.

10. ______ is a term used to describe various procurement functions that are now done electronically.

Chapter 13: Project Stakeholder Management

1. Which knowledge area was first introduced in the PMBOKĀ® Guide in 2013?

2. Suppliers and concerned citizens are examples of which type of stakeholders?

3. What type of information about stakeholders is not included in a stakeholder register?

4. What type of grid can categorize stakeholders based on their level of authority and concern?

5. One of your project stakeholders has a high amount of authority and a high amount of interest. How should you manage that relationship?

6. Which type of matrix can help clarify which knowledge areas are most important to stakeholders on a project?

7. What tool can you use to document, monitor, and track items that need resolution on a project?

8. When should you start controlling stakeholder engagement on a project?

9. Which of the following statements is false about software that can assist in project stakeholder management?

10. After a series of large project disasters, what country is requiring people to complete a new academic program in project management before leading a large government project?